October 23, 2026
Contact Customer Support
Getting in Touch
Whether you have a question about features, pricing, a result or anything else, write to support@aeotrack.io. Swapnil Patle, Product Head, answers it.
We answer every message within one working day, often sooner. Our working days follow India (UTC+5:30).
You can also use the AEOTrack Contact Page, or Help & Support in the app.
Replying to an AEOTrack email
Every email AEOTrack sends, automatic or written by a person, has support@aeotrack.io as its reply address. Press Reply and your answer reaches the support inbox, whichever aeotrack.io address the email came from. See The emails AEOTrack sends and when.

Dedicated Support Channels
To get you help faster, we have four dedicated email channels depending on your needs:
- Product Support — For questions about product features, technical issues, or setting up your workspace.
- Email:
support@aeotrack.io
- Email:
- Privacy & Data — For data requests, GDPR/CCPA inquiries, or privacy concerns.
- Email:
privacy@aeotrack.io
- Email:
- Sales & Partnerships — For inquiries regarding Enterprise plans, agency partnerships, or custom integrations.
- Email:
sales@aeotrack.io
- Email:
- General Inquiries — For press inquiries, feedback, or general questions about AEOTrack.
- Email:
info@aeotrack.io
- Email:
Every channel is answered within one working day. Agency and Enterprise customers have priority support: their messages go to the front of the queue.
Send Us a Message Directly
If you prefer, you can send a message without opening your email client: from Help & Support in the app (signed in), or from the contact page on our website. Either form sends your message to support@aeotrack.io with your address as the reply address, so the answer comes straight back to you.

Message Form Requirements
Go to the Contact Page and fill out the form:
- Full Name — Provide your name so we know who we are speaking with.
- Email Address — Enter your workspace email address so we can route the ticket to your account.
- Subject — Choose a brief, descriptive subject line.
- Message — Provide as much detail as possible about your question or issue to help us resolve it quickly.
Refunds
There is a 30-day money-back guarantee on your first monthly payment: write to support@aeotrack.io within 30 days of it and it is refunded in full. Annual plans are not covered. See Refunds and the 30-day money-back guarantee.
Who you are dealing with
AEOTrack is owned by VerifyAll Solutions Private Limited (GSTIN 27AALCV5855A1Z5). The registered office and how to look the company up are in Who runs AEOTrack.